Refund Policy
Return & Refund Policy – Param Remedies
At Param Remedies, customer health and safety are our highest priorities. Due to the sensitive nature of nutraceutical and wellness products, we follow strict quality, hygiene, and safety standards.
We request customers to carefully review our return policy before placing an order.
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Exceptions – When Returns or Replacements Are Allowed
We offer a replacement or refund only in the following cases:
Product received is damaged during transit
Product received is defective
Incorrect product delivered
Missing items in the order
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Returns
Due to health, hygiene, and safety reasons, we do not accept returns on nutraceutical, dietary supplement, or wellness products once they have been sold or delivered, except in the cases mentioned above.
This policy ensures that every customer receives products that are safe, untouched, and of the highest quality.
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Reporting an Issue
To be eligible for a replacement or refund, customers must:
Notify us within 48 hours of delivery
Share clear photos or videos showing the issue
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Return / Replacement Process
1. Contact our support team at support@paramremedies.com
2. Share your Order ID, issue details, and supporting images/videos
3. Our team will review the request within 2–3 business days
4. Once approved:
A replacement will be shipped, or
A refund will be processed (as applicable)
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Refunds
Approved refunds will be processed to the original mode of payment
Refunds typically reflect within 5–7 business days, depending on your bank or payment provider
Shipping charges (if any) are non-refundable, unless the issue occurred due to our error
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Cancellations
Orders can be cancelled only before dispatch
Once the order has been shipped, cancellation is not possible
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Non-Returnable Items
The following items are non-returnable:
Opened or used products
Products with damaged or missing original packaging
Items returned without prior approval
Products purchased during special offers, clearance sales, or promotions (unless damaged or incorrect)
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Important Notes
Param Remedies reserves the right to inspect reported items before approving any replacement or refund
Requests not meeting the above conditions may be rejected
This policy may be updated without prior notice
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Contact Us
For any questions regarding returns or refunds, please contact:
📧 support@paramremedies.com
📍 Param Remedies, India